All purchases are sent Royal Mail 2nd class within the UK. If you are local or happy to travel to our lovely corner of Argyll you are welcome to collect your purchases from the studio. Click collect for free at the checkout, email to arrange a pick up time and we will have everything ready for you to collect.
All items are packed using recycled materials often reclaimed from local businesses to lessen our environmental impact. Please reuse or pass on the packaging rather than putting it in landfill. Every effort is taken to pack your order as carefully as possible to ensure it arrives to you intact.
When your order arrives please inspect it and get in touch immediately if there is a problem. If any items arrive broken or damaged, you must declare this immediately and provide photographic evidence within 2 days so we can advise you. If your parcel gets lost in the post we can provide you with proof of posting and you should contact the Royal Mail online or the post office. Use their claim form to get your money back for your order.